This Privacy Policy describes how Bruce Lawrence Visser trading as Symbionic (ABN 88 549 501 774) ("we", "us", "our") collects, uses, and protects your personal information when you use VerifAEye and our related services (the "Service").
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and authentication details when you create an account.
- Images and Content: Photos and documents you upload to the Service for analysis and documentation.
- Usage Data: Information about how you use the Service, including features accessed and actions taken.
- Device Information: Browser type, device type, IP address, and operating system.
- Google Account Information: When you connect Google Drive, we access your Google account information and files as authorized by you.
2. How We Use Your Information
We use your information to:
- Provide and maintain the Service, including AI analysis of your images
- Store your images and data in your connected Google Drive account
- Process payments through our payment processor (Stripe)
- Communicate with you about your account and the Service
- Improve and develop new features for the Service
- Detect and prevent fraud or misuse of the Service
- Comply with legal obligations
3. Google API Services User Data Policy
VerifAEye's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Specifically:
- We only access your Google Drive files that you explicitly authorize us to access
- We use this access solely to store and retrieve your uploaded images and generated reports in your own Google Drive
- We do not transfer your Google user data to third parties (except as necessary to provide the Service, e.g., for AI analysis)
- We do not use your Google user data for serving advertisements
- We do not allow humans to read your Google user data unless it is necessary for security purposes, to comply with applicable law, or you have given us explicit consent
You can revoke our access to your Google account at any time through your Google Account settings.
4. Data Storage and Security
Your images are stored in your own Google Drive account. We do not maintain permanent copies of your images on our servers beyond transient processing required for AI analysis.
We implement reasonable security measures to protect your information, including encryption in transit and access controls. However, no method of transmission or storage is 100% secure.
5. Third-Party Services
We use the following third-party services:
- Google Drive: For storing your images and reports
- Stripe: For processing payments
- AI Service Providers: For analyzing your images and generating descriptions
These services have their own privacy policies and we are not responsible for their practices.
6. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Withdraw consent for data processing where consent is the legal basis
- Lodge a complaint with the Office of the Australian Information Commissioner
7. Data Retention
We retain your account information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your information within a reasonable timeframe, except where retention is required by law.
8. Children's Privacy
The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.
10. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at: symbionic@gmail.com
Bruce Lawrence Visser trading as Symbionic
ABN 88 549 501 774